Privacy Policy
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Last updated: November 9, 2026.
This policy explains how the Parallax TickerMind website at parallaxtickermind.com receives and handles information when you visit, submit a service request or request a TickerMind trial with Alpaca Paper. For privacy questions, contact parallaxtickermind@gmail.com.
1. Information received
- Information you provide: your name, email address, service of interest or whether you already have an Alpaca Paper account, and any message you choose to enter. Name and email are required in the current forms.
- Request processing records: submission time, form language, confirmation that you agree to be contacted, processing status and notes used to handle the inquiry. The system also keeps information needed to track email notifications.
- Technical information: server logs may record IP addresses, access times, requested pages, browser information and response codes. Forms use security tokens and an identifier derived from a security cookie to help prevent duplicate or abusive submissions.
Forms do not request passwords, API keys, payment details or trading account credentials. Please do not include these in your message. A Paper trial request on this website is an initial inquiry and contact step; use of an account provider's services is discussed separately where needed.
Forms may use a simple verification question, a minimum wait and rate counters based on a keyed hash of the connection source to deter automated submissions. These counters do not store raw IP addresses and are cleaned up periodically when no longer needed for rate limiting.
2. How information is used
Information is used to receive and respond to inquiries, clarify project scope, provide guidance on the next steps of a Paper trial and maintain a record of communication. Technical information supports website operation, troubleshooting, security and prevention of duplicate or invalid submissions.
Form information is used for your request and the operational purposes described above. Any additional purposes would be clarified before being introduced.
3. Cookies and access activity
The website uses security cookies for forms and session cookies for sign-in and administration. Its current configuration does not integrate third-party advertising or marketing behavior analytics tools.
You can manage cookies through your browser. Blocking necessary cookies may prevent forms or sign-in from working correctly. Server access logs are handled separately from the information entered into forms.
4. Storage and access to information
Requests are stored in the website's administration system with access restricted by permissions. Authorized people handling inquiries and responsible operators may access information needed for their work.
The website uses server and backup infrastructure to operate. New-request notifications are sent through Gmail/Google to the configured recipient, containing basic contact details and an admin link; the current notification does not copy the full free-text message. If you email directly, the content of the email is handled through the email service.
Infrastructure and email providers may process information where their systems operate, including outside your country of residence. You can review Google's Privacy Policy. Information may also be provided where needed to meet obligations arising from a valid request by a competent authority.
5. Retention
Requests and correspondence are retained to handle inquiries, track work and support service delivery where applicable. Retention depends on the status of the request, the working relationship, operational and security needs, and applicable record-keeping obligations.
This policy does not establish a single automatic deletion schedule based on a fixed number of days. Sent email and backups may be held separately under the management arrangements of each system. Data requests are considered with regard to related copies and any limitations that need to be explained.
6. Requests concerning your information
You can contact us to ask about submitted information, correct inaccuracies, stop further contact or request consideration of deletion or restricted use. The particular rights that apply depend on the circumstances and relevant rules.
Email parallaxtickermind@gmail.com, preferably from the address you used for your inquiry. Describe the request and provide enough information to locate the relevant record. Further verification may be needed; do not send passwords or API keys for verification. If some information needs to be retained for record-keeping obligations or related legitimate purposes, the reason and scope will be explained.
7. Protection and external links
The website uses HTTPS, administrative access controls and operational security measures. Service request contents are not displayed publicly; access depends on assigned permissions.
When you visit an external website, such as a Paper account provider, activity there is governed by that provider's policies and terms.
8. Policy updates and contact
If the way information is received or used changes, this page will be updated with a revised date. The contact point for this policy is Parallax TickerMind at parallaxtickermind@gmail.com.